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Value Creation in Communities
Value Creation in Communities
This is a compelling paper that describes a framework for understanding and assessing how value is created in communities. Although not specific to online communities, I think it applies directly, and is particularly relevant for associations because the primary measure of value is "learning."
Listening to Members
Listening to Members
Are associations good at listening to their members? Probably not as good as they need to be to survive.
Really Being Customer-Centric
Really Being Customer-Centric
A great post about what it really means to be customer centric and why membership organizations need to think this way.
Knowing The Worst Members, Not The Best
Knowing The Worst Members, Not The Best
A good post from Rich Millington on where you should focus your energy in the community.
A little curation on curation for associations
A little curation on curation for associations
A nice posting pulling together a number of references on social curation.
Setting Up Membership By Approval
Setting Up Membership By Approval
AssociCom has several different ways in which member accounts get created. This video explains one of those techniques: New members are free to sign up for an account via the site, but their accounts must be explicitly validated by the site administrator.
Conference App Sneak Preview Video
Conference App Sneak Preview Video
This video provides an overview of a new conference mobile app that AssociCom is planning to release in summer 2012. The app is intended to help bridge the gap between conferences and online communities.
Goals for an Association Community
Goals for an Association Community
Although this blog is looking at communities related to eGovernment, the goals that they aspire to are a perfect match for most associations online communities as well.
Quick Start Icons
Quick Start Icons
A short video tutorial on the new Quick Start Icons included in the Spring 2012 Release of AssociCom. The Quick Start Icons provide a streamlined user experience and make it easier for novice users to participate in the community.
Usability Enhancements
Usability Enhancements
A short video on the usability enhancements that are part of the Spring 2012 Release of AssociCom.
Displaying 1 - 10 of 146