Value Creation in Online Communties

I've just uploaded what I found to be a very compelling paper to the library ( that tries to define in a reasonably rigourous way what is means for a community to create value. What I love about this paper is that it looks not just at metrics, but also at tactics for improving value creation.

Do you think their approach could be valuable for your association?

What do you think of the idea of the "value creation stories" that they dicsuss in Section 7? Do you think writing some of these up would be helpful for your online community?
Terry Coatta
Discussion started by Terry Coatta on 2012/5/30 4:46:12 PM about Discussions
Last Modified at 2012/7/16 3:00:06 PM
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